Skill management

Gained transparency on skill structure through strategic skill management

Faced challenges

Nothing is as constant as change – this is especially true for the IT industry. Like any other IT player, Lufthansa Systems Hungary faces challenges like a rapidly changing skill landscape, future skills uncertainty, and a highly competitive labor market.

Together with HRForecast, Lufthansa Systems Hungary conducted a strategic skill management project to bring transparency into the existing skill supply, the future skill requirements, resulting in skill gaps and tailored measures to tackle the gaps.

„I was impressed by the ease with which the Big Data concept of HRForecast provided transparency, benchmark information and therefore a target-oriented analysis of skills.“

Michael Herrmann, Managing Director, Lufthansa Systems Hungary

Questions to be clarified:

How can a big data concept bring transparency into the skill landscape by analyzing existing employee data?

Are the pieces of training provided to employees future-oriented?

What are the primary skill gaps Lufthansa Systems Hungary will be facing in 5 years?

Does the local labor market supply the required skills that are needed to close the competency gap?

What talent management measures can the company take in recruiting and talent development to tackle the gaps?

Project approach

1. Data source identification

Together with the client, we analyze and extract data systems that comprise skill-related data sources (e.g., training system, CVs, assessments, etc.) The client extracts the data and stores it on a local machine.

2. Skill registration and analytics

Machine learning technologies scan the (unstructured) data and extract information related to skills, knowledge, and competencies. A comprehensive analysis uncovers skill potentials and risks on the required level of detail (department, team, role, etc.)

3. Strategy & planning workshop

We presented skills in a management workshop and determined skill requirements and capacities.

4. Insights & recommendations

We shared skill gaps, benchmarks, and the labor market with the client. We also formulated measures and strategies to answer the client’s questions.

Key insights & value-adds for the client

Lufthansa Systems obtained critical insights related to the skill structure of the workforce and:

got insights about future-fit, hidden skills, and trend-coverage
gained transparency on the local labor market availability, competition, and costs
build a basis to adopt a strategy for recruiting and development and to formulate concrete measures.