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HR terms frequently used by HR professionals.

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Capacity gaps 

What are capacity gaps?

Capacity gaps represent a significant difference between an organization’s goals and objectives. As a result, an organization fails to follow its mission and vision.

Why do capacity gaps occur?

Capacity gaps occur and widen when:

The board involved in making operational decisions is not qualified or does not exist
Performance issues or excessive turnover are not addressed
Leaders are detached from the rest of the organization
The organizational communication structure is not well-defined

What are the key indicators of an overly wide capacity gap in an organization? 

Key indicators of widening capacity gaps are:

Too few employees to manage the workload
More employees but less work accomplished
Employees not having the skills to complete tasks

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